CommonCoach, Inc. (dba Inline) ("Inline", “we”, “us”, or “our”) was created by former admissions officers from top U.S. universities. Our goal: to level the playing field in college admissions by decoding and demystifying the college application so that everyone can take their best shot at getting into a great college.
Note about Children: We do not knowingly collect any personally identifiable information from children under 13 except through an agreement with a local education agency (“LEA”) (typically a school or school district). If we learn that Personal Information of a child has been collected on our Services without prior parental consent, then we will take appropriate steps to delete this information as we discover it and will not use it or share it with third parties. If you are a parent or guardian and discover that your child under the age of 13 (or a higher age if required by applicable law) has a registered account with our Services without your consent, please contact us to request that we delete that child’s personal information from our systems.
Information Sharing: Remember that if you create a Profile (as defined below) or sharePersonal Information with other users on the Services, your information may be visible to others. Note that we do not share your Personal Information with third parties for their marketing purposes; however, we may share your PersonalInformation under certain limited circumstances. For more details, please review the section below entitled "Will Inline share any of the information it collects?"
Information Shared With Us
1. Registration and OtherInformation You Provide
TheServices may collect "Personal Information" (which is information that can reasonably be used alone or in combination with other reasonably available information, to identify or contact a specific individual). Personal Information includes, but is not limited to, user data, metadata, and user content. This may include a name, email address, password, assessment data or usage information. Any information combined with Personal Information will be treated as Personal Information.
2. Your Account
· First and Last Name
· Email Address
· Role (teacher, student, parent, etc.)
· School or School District (if license is through an account with your school)
3. Third Party Services andInformation Third Parties Provide About You
The Services may permit interactions between the Services and a third-party feature or service. These third parties may provide us with information about you. Similarly, if you publicly post information on a third-party platform, such as a social media site, that references Inline or one of the Services, your post may be published on ourServices in accordance with that third party’s terms. These features may collect your IP address or other unique identifier, which page you are visiting on our website, and may set a cookie to enable the third-party feature to function properly. When you use a third-party feature through the Services, the third party may also have access to information about you and your use of ourServices. Your interactions with third-party links and features are governed by the privacy policies of the third parties.
Information We Collect Automatically
Like other websites and online services, we and our analytics providers, vendors and other third-party service providers may automatically collect certain "Usage Information" whenever you access and use the Services. For example, we may collect information regarding how often a user accesses certain features.
Usage Information may include the browser and operating system you are using, the URL that referred you to our Services (if applicable), the search terms you entered into a search engine that lead you to our Services (if applicable), all of the areas within our Services that you visit, and the time of day you used the Services, among other information. We may use Usage Information for a variety of purposes, including to select appropriate content to display to you and to enhance or otherwise improve the Services and our products.
In addition, we automatically collect your IP address or other identifier ("DeviceIdentifier") for any computer, mobile phone or other device (any, a "Device") you may use to access the Services. Some mobile service providers may also provide us or our third-party service providers with information regarding the physical location of the Device used to access aService, internet service provider (ISP), date and time of your visit, browser language, browser type, referring and exit pages and URLs, amount of time spent on particular pages, which parts of our Services you use, which links you click, search terms, operating system, traffic and related statistics, keywords, and/or other general browsing or usage data. Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as Personal Information.
Usage Information collected via tracking technologies
Like many other websites and apps, we use “cookies” (a small file sent to your computer by a website or device to allow the website or app to store information which uniquely identifies you) or other similar software to collect data in order to assist our users and provide them with a more personal experience visits in our Website or apps. For example, cookies help our systems recognize you if you return to our Services shortly after exiting them. You can always disable cookies at your browser or device’s settings, but please note that if you do so, some (or all)of the features and functionality of our Services may not be available to you.
2. How We Respond To Do NotTrack Signals
Please note that your browser setting may allow you to automatically transmit a "Do NotTrack" (DNT) signal to websites and online service you visit. DNT is a privacy preference that users can set in certain web browsers to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services.However, we do not recognize or respond to browser-initiated DNT signals, as the internet industry is still working to determine what DNT means, how to comply with DNT, and how to create a common approach to responding to DNT. To find out more about "Do Not Track", please visit http://www.allaboutdnt.com.
We may use information about you, including Personal Information, the information you provide in your Profile, User Content, and Usage Information for the following purposes:
1. To provide the Services. We use your personal information to verify your registration, allow you to participate in features we offer, and to contact you regarding the Services.
2. To operate the websites. Your personal information may be used to tailor content, recommendations and offers we display to you, both on the Services and elsewhere online, as well as to maintain or improve our Services.
3. To send you our newsletter. Anyone may sign up to receive our newsletter which contains tips, support, and other information.
4. To send marketing communications. Anyone may sign up to receive communications from us regarding new or existing offerings. We will not send marketing communications to students.
5. To create anonymous data for analytics. We may make information anonymous by excluding information that makes it personally identifiable to you, and use that anonymous data for our lawful business purposes.
6. For compliance, fraud prevention, and safety. We use your personal information as we believe is necessary or appropriate to (a) enforce our terms and conditions; (b) protect our rights, privacy, safety or property, and that of you or others; and (c) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.
7. To comply with law. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
8. With your consent. In some cases, we may ask for your consent to collect, use, or share your personal information, such as when required by law or agreements with third parties.
Please note that information submitted on the Services via a "Contact Us" or other similar function may not receive a response. We will not use the information provided via these functions to contact you for marketing purposes unrelated to your request unless you agree otherwise.
INLINE DOES NOT USE STUDENT PERSONAL INFORMATION FOR THIRD-PARTY ADVERTISING PURPOSES.
Inline does not share your PersonalInformation with third parties for their advertising purposes in compliance with all applicable laws. We may share non-Personal Information, such as aggregate or de-identified user statistics, demographic information and UsageInformation with third parties.
1. Service Providers
We will share your Personal Information with third parties to provide services to us or you in connection with theServices, but subject to confidentiality obligations, which limit their use and disclosure of such information. For example, we may provide your Personal Information to companies that provide services to help us with our business activities, sending our emails, or offering customer service. We do not receive credit card numbers (last four digits only).
2. Administrative, Legal Reasons & Academic Integrity Investigations
We may also disclose your information, including Personal Information, in response to a subpoena, court order, or when otherwise required by law; in response to bankruptcy proceedings; to defend our rights; in response to a request from law enforcement; to provide information to a claimed owner of intellectual property who claims that content you have provided to us infringes on their rights; upon request of or as otherwise authorized by an academic institution connected to an investigation into academic integrity; to protect and/or defend any applicable Terms of Service or other policies applicable to the Services; or to protect the personal safety, rights, property or security of any organization or individual.
We may also use Device Identifiers, including IP addresses, to identify users, and may do so in cooperation with copyright owners, Internet service providers, wireless service providers or law enforcement agencies in our discretion. These disclosures may be carried out without your consent or without notice to you.
3. Business Transitions
We may display personal testimonials of satisfied users on our Services in addition to other endorsements. With your consent, we may post your testimonial along with first name and last initial (for students), or your full name and school name (for counselors). If you wish to update or delete your testimonial, you can contact us.
No Third-Party Advertising
Inline does not currently use any user data to target advertisements or marketing on behalf of third parties. We do not mine user data for any purposes other than those agreed to by the parties. Data mining or scanning of user content for the purpose of advertising or marketing to children or their parents is prohibited.
We work with service providers to provide us with information regarding traffic on the Services, including the features used when visiting the Services and to provide us with information regarding the use of the Services.
Third-Party Content, Links to Other Sites, and Inline Content Found Outside of the Services
Certain content provided through the Services may be hosted and served by third parties. In addition, the Services may link to third party websites or content over which Inline has no control and which are governed by the privacy policies and business practices of those third parties.
Please also note that Inline content may be included on web pages and websites that are not associated with us and over which we have no control. These third parties may independently collect data. Inline is not responsible or liable for the privacy practices or business practices of any third party.
For more information about data we receive from third parties, please refer to “Third Party Services, Social Media Platforms, and Information ThirdParties Provide About You” above.
Inline takes student privacy seriously. We have implemented policies and procedures designed to comply with the Family Educational Rights and Privacy Act (“FERPA”) and other applicable student privacy laws. All student personal information collected by Inline through an agreement with a LEA shall be under the control of the LEA and will only be shared with third parties as is permissible by FERPA.
Inline does not knowingly permit children under 13 to use our Services except through an agreement with a LEA. If we learn that Personal Information of a child has been collected on our Services without prior parental consent, then we will take appropriate steps to delete this information as we discover it. We do not use it or share it with third parties.If you are a parent or guardian (“Parent”) and discover that your child under the age of 13 (or a higher age if required by applicable law) has a registered account with our Services without your consent, please contact Inline to request that we delete that child’s personal information from our systems.
What children’s information is visible to others?
No student information is made available or visible to the public through Inline’s Services.
Inline takes data security very seriously. Inline takes commercially reasonable technical, physical, and administrative security measures designed to protect the Personal Information submitted to us, both during transmission and upon receipt, and at rest. Such measures vary depending on the sensitivity of the information at issue. Measures taken to protect your data include the following:
Please note that no method of transmission over the Internet, or method of electronic storage, is completely secure. Therefore, while we strive to use commercially reasonable means to protect your Personal Information, we cannot guarantee its absolute security.
How will Inline handle a data breach or security incident?
In the event that Inline becomes aware of a data breach impacting your Personal Information, we will provide notification in compliance with all applicable laws. For example, we may post a notice on our homepage or elsewhere on the Service, and may email you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
Inline has procedures in place that are designed to stop threats that may expose personally identifiable information, restore Services to full functionality, and document and take proactive steps to ensure the incident cannot be repeated. Inline will also preserve necessary evidence for investigation by security professionals and law enforcement as appropriate. In the unlikely event of an unauthorized disclosure of records, Inline will follow its internal procedures, which articulates how to report the problem to internal and external stakeholders. The notification process includes any information that can identify which customers and students may have been impacted, the data that may have been accessed, Inline’s process to inform affected customers, and steps to prevent the incident from happening again as appropriate.
In the unlikely event of an unauthorized disclosure of Data, Inline has implemented a process for responding to incidents and notifying affected individuals and, if applicable, law enforcement personnel.
If you have any questions about security on our Services, you can contact us at firstname.lastname@example.org.
Providing Personal Information: You can always decline to share personal information with us, or even block all cookies. However, it is important to remember that many of Inline’s features may not be accessible, or may not function properly.
Email Communication: You can opt-out of receiving further communications by clicking the unsubscribe button at the bottom of an email. Inline may continue to send you Service-related emails, as we believe necessary to provide the Services.
You may be able to review the information you provided to us on a Service and make any desired changes to the information, or to the settings for your account on that Service, by logging into your account for that Service and editing or deleting the information. If you are unable to do so, please contact the Inline Help Desk. Note that certain accounts may have limitations regarding the ability to delete information. Even after information is deleted, we may maintain it in backup or archive form.
Inline may post notices on the website.
Inline may send users information by email. You may choose to stop receiving certain emails from Inline by using the unsubscribe button at the bottom of the Inline email. However, we reserve the right to send you information on our behalf and on behalf of third parties in connection with providing the Services. If you no longer want to receive information from us, you will need to close your account for that Service.
If you wish to close your account with one of our Services, please contact the Inline Help Desk, and we will remove your Personal Information and Profile, if applicable, from the active databases for the Service(s) you request. Please let us know which Service(s) you wish to close and, if applicable, send your request using an email account that you have registered with Inline under your name. You typically will receive a response to a request sent to this account within five business days of our receiving it.
Upon request following termination of your Account, Inline will take commercially reasonable steps to delete any Personal Information from our live databases in a reasonable amount of time not to exceed sixty (60) days. You understand and agree that Inline may continue to have Personal Information in archive files or similar databases. You further agree that Inline has no obligation to delete aggregated or de-identified information. Inline may retain and use aggregated and de-identified information for any purpose consistent with laws and regulations.
If you are located outside of the United States, please be aware that the Services are operated in theUnited States and any information we collect will be transferred to and processed in the United States. By using the Services, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing and storage of your information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.